hotels near river rock casino richmond bc

The food quality and setting was akin to a shopping mall food court.

The only food available after midnight is a take-out style Chinese food counter. Great on a rainy day when you are struggling with lots of luggage. Parking is a ten minute walk to the front desk, half of which is outside. The suite was nothing more than adequate. Every time i have phoned in to the hotel, i have waited on hold for an excessive amount of time. I had a vert poor experience at the River Rock. Will NEVER give this terrible hotel a dime of my money again! We asked for genera manager at check out seeking a full comp. The next morning, we noticed plates and food in hallway that were there the day before. Floor service was non existent, even when waitress was called by floor staff. When the security guard was told, they did nothing! After the show we went to casino, in same building. One of the women turned around, started flipping the bird, and called us white bi**hes more than once. My gf then asked them to sit down, as they were all blocking everyone’s view. He actually removed seated customers for these three women. Half hour after the show started, the man in purple jacket brought down to the front three women. The show started late because of this confusion. These assigned tickets were purchased from ticket master, but seating was completely changed upon arrival. There was a middle aged rude man in a purple jacket, who was seating people where he saw fit. Clean room? We then tried to make the best of a frustrating situation, and got ready and went to our show. Our luggage was not taken to our room as promised, and upon entering found personal item from previous guests.

We were embarrassed at the restaurant, and returned to finally get our keys. We were unable to change out of travel clothes and get ready. They stored our luggage, and assured us our luggage would be taken to room, as we had a 5pm dinner reservation. Friday.on a show night?! She then informs me that my 4pm checkin will be pushed to 5pm as our room still wasn’t ready. When I finally got to the front, I asked the only employee, a shift manager, why she was the only one at the desk on a Friday at checkin time? She informed me that they had a large staff meeting that day, so were short on staff. I got back in long lineup at hotel desk about 3:40. We couldn’t even wait in lounge, as it doesn't open til 4:30pm on a Friday. We arrived at 2:30, asking for early checkin, but room was not available. The casino charges hundreds of dollars for, in order to go see a show in their venue.

On Feb 24/23 myself and three girlfriends reserved a suite.

Hotels near river rock casino richmond bc